Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative (FSR) to join our team. This position is based at our City of Industry CA location. Must reside within a 50-mile radius of the work location listed on this posting. No relocation is being offered for this role. Position Overview: The Field Service Engineer/Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards. In this function you will: Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment Self-manage assigned projects for electrical equipment Skilled proficiency in the following: Basic Test Equipment Operation Basic Troubleshooting Techniques Intermediate Test Equipment Operation Advanced Troubleshooting Technique Advanced Test Equipment Operation Basic Protective Relays Basic PQ Measurements Skilled proficiency in one or more of the following: Intermediate Protective Relays Advanced PQ Measurements Disaster Recovery Rotating Machinery When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Associate’s degree from an accredited institution OR Military experience OR Minimum three (3) years of experience with power distribution and field service with a High School diploma Minimum of one (1) year of experience evaluating and servicing electrical distribution or control systems. Legally authorized to work in the United States without company sponsorship now and in the future. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the locations listed will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: Bachelor’s degree in Engineering from an accredited institution Experience performing power quality measurements, troubleshooting, and analysis. Experience with protective relays. NICET/ NETA certification Position Criteria: Strong communication skills both oral and written. Strong computer skills Understanding of the company's and competitor's electrical, electronic, and mechanical products and services. Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Submit to periodic customer-required background and drug screenings. Possess an active and unrestricted driver’s license. Must be able to obtain a government TWIC card Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary range for this role is $59,250 - $86,900 a year. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Annual wellness reimbursement of up to $200 Up to four paid days off to volunteer annually Company-paid cell phone Casual dress code (You get to wear jeans every day) Tuition Reimbursement for your first Bachelors/Master's degree Weekly pay Insurance starts on day one Company discounts Lead Incentive Paid Parental Leave Employee Resource Groups (ERGs) Referral bonuses Employee Assistance Program Adoption Reimbursement Be a key member of a world-class service organization that consistently experiences growth. Join an organization where your health & safety are the number one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job. Opportunities for career advancement through a defined technical track and broader Eaton career opportunities in various business functions. Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support. Continuous hands-on learning opportunities at a world-class training facility and field-based mentoring. Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, and vacation. Tools include a company vehicle, laptop, hand tools, meters, and smartphone. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance. #LI-MHT12 Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time