Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? We have an exciting opportunity for a Customer Service Engineer based in the Waikato or Bay of Plenty Region of the North Island to work primarily on our Computed Tomography (CT) and Magnetic Resonance Imaging (MRI) portfolio, and other modalities where required. Your tasks and responsibilities: Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy) ensuring customer satisfaction and compliance with quality and safety standards. Timely completion of Service Reports with good liaison with the Customer Care Centre (CCC), management, sales, marketing and/or customers ensuring current location and job status is communicated back to Customer Call Centre Comply with all Environment & Safety (EH&S) policies, service escalation procedures and that all customer requests, complaints and comments communicated to the jobholder are passed to the relevant department for action Maintaining personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and 'on the job' training. You may occasionally be required to support on weekends to meet operational needs. What we are looking for: · The successful candidate will need ideally have a background in servicing medical imaging equipment and be technical, or university trained. · Experience in service, maintenance and/or installation activities on relevant technologies is also required for this position. · A strong communicator and your ability to build sound working relationships internally and externally will ensure your success in this role. · You will ideally hold a current NZ electrical & radiation licence or be willing to obtain one. · An open and unrestricted drivers’ licence and access to a reliable motor vehicle is required for this position. You must be able to provide evidence of your eligibility to work in New Zealand. Relocation assistance is available for candidates interested in moving to the region. Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. We promote an inclusive culture by embracing diversity in all its forms, at every level of our company, and in the communities, we operate in. We drive Diversity, Equity & Inclusion to enhance our capability and positively impact the broader healthcare industry. Applications close 13 November 2022 or sooner should sufficient applications be received. Organization: Siemens Healthineers Company: Siemens Healthcare Limited Experience Level: Experienced Professional Full / Part time: Full-time