Innovate to solve the world's most important challenges

Support the on-site installation, servicing and repair processes of complex equipment and systems. You typically work under direct supervision and may work without supervision. You will follow detailed work instruction and escalate any discrepancies in customer requirements, blue prints, or work instructions. You will identify, escalate, and explore opportunities to improve the installation or repair procedures. You will escalate any administrative difficulties relating to delivery and installation of proper equipment. You will support the training of the customer on proper usage for complex systems.

Key Responsibilities

• Inspect for Quality
• Install or Repair per Work Order
• Escalate Issues
• Provide Customer Support

YOU MUST HAVE

• High School Diploma, or equivalent. Some experience in the field.

WE VALUE

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Ability to follow instructions
• Bachelor degree or technical/professional certificate

Additional Information

• Category: Customer/Product Support
• Location: #1 Building, No.14 Jiu Xian Qiao Road,ChaoYang District, Beijing, BEIJING 100016 CHN
• Nonexempt