Eaton’s Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This position will be located out of our Moncton, NB, Canada or St John, NB, service facility. Position Overview: The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this role you will: Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. Be responsible to self-manage assigned projects for electrical equipment, knowledge of electrical test and diagnostic equipment. Deliver technical solutions to customers. Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations. Provide technical training. Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards. Why Eaton? Be a key member of a world-class service organization that consistently experiences growth. Join an organization where your health & safety are the number-one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job. Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions. Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support. Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring. Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation. Tools including a company vehicle, laptop, hand tools, meters and smartphone. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Electrician license or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution. Experience evaluating and servicing electrical distribution or control systems. Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Legally authorized to work in Canada without company sponsorship no or in the future. Preferred Qualifications Red Seal Interprovincial Journeyman Electrician Experience in protective relays preferred. Experience in performing power quality measurements, troubleshooting, and analysis preferred. Position Criteria Excellent communication and interpersonal skills. Strong analytical aptitude and complex problem-solving skills. Intermediate/advanced knowledge of Microsoft office applications. Effective time management, prioritization and project management skills Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Understanding of the company’s and competitor’s electrical, electronic and mechanical products. Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy. We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) “Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html” #LI-CH1 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Manufacturing & Operations Region: North America – Canada Organization: ESSG CA Canada Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 50 % of the Time