Eaton’s Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This position will be located out of our Mississauga, ON service facility. The Field Service Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards. The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment. Deliver technical solutions to customers. Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations. Mentor less experienced technicians. Provide technical training. Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger. Why Eaton? Be a key member of a world-class service organization that consistently experiences growth. Join an organization where your health & safety are the number-one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job. Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions. Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support. Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring. Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation, wellness programs. Tools including a company vehicle, laptop, hand tools, meters and smartphone. Qualifications Required (Basic) Qualifications: Diploma or Degree in Electrical field from an accredited institution/ or Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket Minimum of three (3) year of experience evaluating and servicing electrical distribution or control systems No relocation assistance is provided. Driver’s licence is required Legally authorized to work in Canada without company sponsorship. Preferred Qualifications: Experience in protective relays preferred. Experience in performing power quality measurements, troubleshooting, and analysis preferred. Position Success Criteria: Excellent communication and interpersonal skills. Strong analytical aptitude and complex problem-solving skills. Intermediate/advanced knowledge of Microsoft office applications. Effective time management, prioritization and project management skills Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Understanding of the company’s and competitor’s electrical, electronic and mechanical products. Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: : https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html #LI-CH1 What you will get from us Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Engineering Region: North America – Canada Organization: ESSG CA Canada Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 25 % of the Time