As an intelligent power management company, Eaton is fully engaged in our digital transformation to improve our internal business processes and to reach and serve our customers better and provide them with new value. We are reshaping the way we think and work – leveraging digital tools and technologies to accelerate our transformation and instilling a digital mindset from the ground up. We are eager and open to new ways of thinking, and we need your creativity, innovative ideas and expertise. We believe that diversity of thought, cultures and backgrounds is what contributes to our success. If you want to help shape the digital future of Eaton, join our team and make a real impact. Eaton’s Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This position will be located out of our Québec city service facility. Position Overview: The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Essential Functions: Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. Be responsible to self-manage assigned projects for electrical equipment, knowledge of electrical test and diagnostic equipment. Deliver technical solutions to customers. Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations. Provide technical training. Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards. Qualifications Basic Qualifications: Electrician license or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution. Legally authorized to work in Canada without company sponsorship. Ability to work in French and undergo some training in English Preferred Qualifications: Red Seal Interprovincial Journeyman Electrician Experience evaluating and servicing electrical distribution or control systems. Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Experience in protective relays preferred. Experience in performing power quality measurements, troubleshooting, and analysis preferred. Position Criteria: Excellent communication and interpersonal skills. Strong analytical aptitude and complex problem-solving skills. Intermediate knowledge of Microsoft office applications (Outlook and Excel) Effective time management, prioritization and project management skills Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Understanding of the company’s and competitor’s electrical, electronic and mechanical products. Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Company car and gas card provided Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Ce que nous vous apportons Eaton est une entreprise de gestion intelligente de l’alimentation électrique engagée à améliorer la qualité de vie et à protéger l’environnement des gens partout dans le monde. Nous sommes guidés par notre engagement à maintenir la bonne conduite de nos affaires, à adopter un fonctionnement durable et à aider nos clients en matière de gestion de l’alimentation, aujourd’hui et demain. En nous appuyant sur les tendances de croissance mondiale en matière d’électrification et de numérisation, nous accélérons la transition de la planète vers les énergies renouvelables, aidons à résoudre les défis les plus urgents dans le domaine de la gestion de l’alimentation et faisons ce qu’il y a de mieux pour nos parties prenantes et toute la société. Créée en 1911, Eaton est inscrite à la Bourse de New York depuis près d’un siècle. Nous avons déclaré des recettes de 19,6 milliards de dollars en 2021 et desservi des clients dans plus de 170 pays. Notre culture repose sur un solide engagement en mettant nos valeurs principales en pratique et en appuyant nos employés avec les outils dont ils ont besoin pour réussir. Nous avons démontré notre passion pour le développement durable grâce à l’annonce de la réduction des émissions de carbone provenant des activités de l’entreprise par au moins 50 % d’ici 2030. Eaton s’engage à avoir une main-d’œuvre diversifiée sélectionnée sur une base non discriminatoire à tous les niveaux, de façon à refléter la diversité de nos clients et les environnements variés dans le monde où nous exerçons nos activités. Notre succès dépend de notre capacité à attirer et à retenir les meilleurs talents, quels que soient leur race, la couleur de leur peau, leur statut social ou économique, leur religion, leur origine nationale, leur état civil, leur âge, leur handicap, leur statut d’ancien combattant, leur orientation sexuelle, leur identité de genre ou tout statut protégé. Eaton respecte les lois et réglementations antidiscriminatoires en vigueur dans les pays où nous exerçons nos activités. La politique de l’entreprise en matière d’inclusion et de diversité consiste à prendre toutes les décisions relatives à l’emploi, y compris l’embauche, la rémunération, la formation, les promotions, les mutations et les licenciements, selon le principe de l’égalité des chances face à l’emploi, comme défini plus haut. Job: Manufacturing & Operations Region: North America – Canada Organization: ESSG CA Canada Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 50 % of the Time