Field Service Representative
EATONDeltaUpdate time: May 1,2021
Job Description

Eaton’s Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This position is based in any of the following locations: Delta; Lower Mainland; Kamloops; Prince George; Port Coquitlam or Kelowna, Canada.

 

Why Eaton?

  • Be a key member of a world-class service organization that consistently experiences growth.
  • Join an organization where your health & safety are the number-one priority.  Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.
  • Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.
  • Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.
  • Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring. 
  • Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation.
  • Tools including a company vehicle, laptop, hand tools, meters and smartphone.

 

 

Position Overview:

 

Under the direction of the District Manager, this position is responsible to provide field service engineeringand technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems. 

 

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

 

In this function you will:

 

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations 
  • Skilled proficiency in the following: 
    • Basic Test Equipment Operation 
    • Basic Troubleshooting Techniques 
    • Intermediate Test Equipment Operation 
    • Advanced Troubleshooting Technique 

 

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Basic (Required) Qualifications:

 

  • Post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology/ CET from an accredited institution.
  • 0-3 years of experience evaluating and servicing electrical distribution or control systems.
  • Must live within 80 km of the facility of the locations listed above to be considered.
  • Legally authorized to work in Canada without company sponsorship.

 

Preferred Qualifications:

  • Red Seal Interprovincial Journeyman Electrician Certification/Ticket

Position Criteria:

 

  • Possess and maintain a valid and unrestricted driver’s license.
  • Excellent communication and interpersonal skills.
  • Strong analytical aptitude and complex problem-solving skills.
  • Intermediate/advanced knowledge of Microsoft office applications.
  • Effective time management, prioritization and project management skills.
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
  • Understanding of the company’s and competitor’s electrical, electronic and mechanical products. 
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.  
  • Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.  
  • Experience with protective relays is highly desirable. 

 

Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review.  Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.

 

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

 

Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm”

 

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.

We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – Canada
Organization: ESSG CA Canada

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

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