Role Summary:
The X-Ray Service Engineer will be responsible for meeting the daily service needs of the GE X-Ray devices ranges from standard X-Ray products to X-Ray test machines and CT machines.

Essential Responsibilities:
Perform installation, commission, troubleshooting maintenance and repair on designated equipment.
Maintaining communication with channel service engineers and customers directly to ensure resolution and proper follow up, leading to customer satisfaction.
Keeping up to date on administrative responsibilities such as technical service report and internal service records in a timely manner.
Utilizing the escalation process, as needed, and working closely with technical support team to define and support implementation of corrective action plans to resolve customer issues in a timely manner
Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
Continually building modality expertise including film processor, fine-focus, digital detector, 2D and 3D CT machines as well as new product introductions and other relevant modality enhancements.

Qualifications/Requirements:
Bachelor’s degree in Electrical focused major with minimum 3+ years’ experience in X-ray related work environment.

Desired Characteristics:
NDT RT Level I or above holder is preferred.
Radiation Safety License holder is preferred.
Strong ability to analyze and resolve problems.
Excellent oral and written communication skills in both English and Chinese.

About Us:
Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. We deploy minds and machines to enhance customer productivity, safety and environmental stewardship, while minimizing costs and risks at every step of the energy value chain. With operations in over 120 countries, we infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

Locations: China; ShangHai; Shanghai