Everything starts with passion at the BMW Group. It turns a profession into a vocation. It drives us to keep reinventing mobility and to bring innovative ideas onto the roads. Whatever your heart’s desire – in the BMW Group, you will find a wide range of departments and disciplines where you can share your professional passion with us. We want to keep driving towards the future, so our team is currently seeking Financial Services Business Specialist.
The Financial Services Business Specialist is primarily responsible for activities supporting the various lease-end functions within the department. This function will have regular contact with external vendors, Retailers, internal/external auditors and will be a key support working closely with the Senior Financial Services Business Specialist.
What awaits you?
- Preparing maturity bills for Customer lease accounts, ensuring their completeness, accuracy, and timely distribution by referencing lease-end inspection results.
- Executing Service Requests as they pertain to Maturity Billing adjustments.
- Processing Lease Assumptions including the management of assumption holds, payment holds, and lien amendments.
- Administering the Employee Lease Vehicle (ELV) program from a Financial Services perspective.
- Managing and interacting with the repossession vendor and ensure successful repossession of Overterm vehicles and flow to the Remarketing channel.
- Conducting Lease Maturity Agent Call Quality reviews.
- Conducting departmental Goodwill Service Request audits.
- Reviewing and submitting invoices, raising PRs, supporting with the dept budget and year-end accruals.
- Preparing & analyzing reports to effectively support the Maturity Bill queue and EOT Collections.
- Performing system regression and project testing as it pertains to Assumptions and/or Maturity Billing.
- Bachelor’s Degree in Business or related experience.
- 2-3 years of Financial Services, Automotive, or Banking experience.
- Strong computer skills, experience with SAP would be an asset.
- Familiarity with automotive leasing concepts would be an asset.
- Previous experience in a call-centre type environment would be an asset.
- Bilingualism (English / French) would be an asset.
- Strong communication skills with ability to effectively manage external vendors.
- Enjoy working in a fast-paced, team environment.
BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.
BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact Accessibility@bmw.ca.
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