Fitness Centre Receptionist
The American Club Hong KongHong KongUpdate time: August 10,2019
Job Description
Post Date
09 Aug 2019
Job Requirements
Job Requirements:
Education & Experience
- DSE or Diploma or related discipline.
- Minimum 1 years work experience in customer service industry and administrative works.
Skills & Personalities
- Strong customer service skills.
- Detail orientated.
- Quick thinker and introverted.
- Fluent command of written and spoken English and Cantonese.
- Effectively verbal and written communication skills, with the ability to work through complex data or situations to see the bigger picture.
- A flexible approach to problem solving and working with others.
- Highly organized and multi-task orientated.
- Initiative and proactive.
- Must have optimistic personality to handle high pressure environment.
- Outgoing and ready for effective communication with all levels of staff and members.
- Good common sense for making daily on-the-job decisions.
- Enthusiasm, resilience, drive and an ability to manage your workload autonomously.
Job Duties
Job Summary:
The Fitness Centre Receptionist is responsible to greet all members and guests while maintaining a clean, safe environment. They will maintain accurate records, and inventory while handling all administrative duties such as phones and email. This person is the first and last face a member sees when entering or exiting the gym. Appearance must be professional and friendly.
Job Duties and Responsibilities:
- Dealing with member enquiries.
- Answer all phone calls.
- Hosting and touring members and potential members through space.
- Explain all equipment and how it is used in order to show member.
- All admin including emails, documents, reports, billing and marketing collaterals.
- Counting and tracking inventory.
- Processing registrations for personal training bookings.
- Maintain a safe, clean and sanitary environment.
- Accurate accounting and data recording.
- Maintaining schedule in system.
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