The Role:

We're looking for a Fleet Operations Program Manager to work on one of the most progressive vehicle brands in the world. This position requires a diligent and dedicated team player who always makes the most of existing resources. You should be a problem solver who can work with a large number of stakeholders and identify key objectives across multiple interests. As the point person for all marketing and service fleet questions, you should also have a customer-focused mindset, and always strive to improve processes and information flow. You should feel comfortable with data and basic data management tools, to be able to quickly share updates on any fleet-related questions.

The position is located at our Hong Kong or Taiwan office. If you are interested in becoming a part of a world-class team supporting the most advanced EV technology, we are looking forward to hearing from you. More details about the job are listed below:

Responsibilities:

• Work with the fleet management team, and internal stakeholders (sales, service, marketing, logistics, etc.) to maintain visibility into all of our fleet operations: i.e. locations of vehicles, what is the state of the cars, and are there any actions needed to improve the car or change its use.
• Work on marketing vehicle allocation planning and negotiate stakeholder’s requirement.
• Be the point person for all stakeholders to drive fleet-related initiatives, coordinate timely follow-up and consolidate insights for best outcomes.
• Manage day-to-day fleet operations and reporting along existing structure, and continuously improve processes and data.
• Establishing marketing vehicle management system (ex. Monitor and maintain marketing vehicle condition, insurance, inspection).
• Cooperate with remarketing team, integrating and evaluating the vehicle trade-in reallocate and resale progress.
• Institute best practice on fleet management and driver behavior regulations.
• Support with everything from ad-hoc analyses to strategic initiatives, to make our unique fleet management program a key value contributor to Tesla’s mission
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Perform other related administrative and supportive duties as assigned

Required Knowledge:

• The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast paced environment
• Experience in cross-functional project management, and proven ability to drive initiatives to conclusion
• Solid understanding of business processes and highly attentive to detail to be able to understand and improve workflows
• Ability to establish and maintain cooperative working relationships with internal and external partners
• Proficiency with MS Office (Excel, Word, PowerPoint) and advanced computer skills; Salesforce.com and/or ERP expertise beneficial
• Excellent oral and written communication skills in English, additional languages beneficial (Mandarin/ Cantonese)
• Knowledge of vehicle registration processing and vehicle insurance claims is a plus

Education and Experience:  

• 3+ years of professional experience in an international or start-up environment with automobile background and other relevant technology experience is a plus
• Driving license is required and ideally with 2+ years driving experience