The Role

As a Flights Coordinator for EF Travel, you will be working in an energetic, multi-national operations department. Being a part of the Travel team, you will be helping our Chinese customers, travel the world. You will be responsible for group travel consolidation, pricing test and for delivering flight solutions for your assigned region, whilst adhering to strict budget and quality guidelines. This entry-level position involves close cooperation with colleagues in our sales and land operations departments, as well as daily contact with airline suppliers in China.

Responsibilities

• Find creative solutions for challenging gateways and land operational restrictions
• Issue group tickets and manage post ticketing changes
• Maintain positive relationships with airlines while booking new flights and making changes to existing bookings
• Work on assigned volume throughout the year in order to constantly improve costs and quality of itineraries
• Work closely with our Sales, Customer Service and Production teams in order to improve overall travel experience for our groups

As a successful candidate, you:

• Are flexible and possess excellent stress management in a deadline driven environment
• Pay great attention to detail, while recognizing the importance of the big picture
• Are a proactive team player who understands the value of collaborationHave strong analytical and critical thinking skills in order to develop strategies for optimization and cost savings
• Are a quick learner in one of the most dynamic industries, the world of air travel

• Are easily adaptable to changing situations; have a “nothing is impossible” attitude and ability to multi-task
• Are comfortable working with various reports and computer systems, including E-term, the airline reservation system used by EF

Education and experiences

• University or similar post-secondary degree, with a tourism, hospitality, or logistics focus preferred
• Previous experience working or studying in an international environment is preferred
• Previous airline or travel industry experience is an advantage but not a requirement

About EF

We’re 45,600 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Step into an EF office anywhere in the world and the first thing you will notice is the energy that comes from our spirit of entrepreneurship. We believe in giving real responsibility, so you can turn big ideas into reality and get things done. Chances are your career at EF will take you places you never imagined.

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