Have you always had a passion for training and never had the opportunity to apply for a suitable role? This may the role you have been looking for.

We are recruiting for the newly created position of Departmental Trainer for Food & Beverage. This position will be suited for an experienced F&B operations ambassador, who has a passion for training and development, as well as Brand Quality.  The role is 100% training. The primary responsibility of the role will be the training of newly hired ambassadors.
 

KEY RESPONSIBILITIES

• Support and develop a team of passionate and caring hotel Ambassadors
• Implement and monitor training in Brand Standards and Environment Standards to meet hotel goals and targets
• Build a culture that fosters learning and enables skills and capabilities in our teams
• The focus will be on departmental induction, on-boarding, on the job training and brand standards training for that particular department & role
• Re-training of existing ambassadors to lift their performance to meet the brand standard
• Organise schedules to conduct on-job training of new ambassadors and existing ambassadors 
• Create and implement monthly departmental training plan
• Identify operational training needs based on guest and ambassador feedback, create the training and deliver it.  
• Ensure that all new ambassadors have received their individual departmental induction checklists and are receiving ongoing check point  training feedback from their Manager / Supervisor
   

SKILLS AND ATTRIBUTES

What skills and experience do you need to be successful in your application?

• Experience at a Shift Leader/Supervisor level
• A genuine passion in assisting and supporting other Ambassadors
• Be generous in sharing their experiences and knowledge, empowering others to learn
• A caring and approachable nature allowing others to collaborate with you
• Knowledgeable in the department processes, procedures and standards
• Willing and capable of learning new skills and practises
• Passionate and supportive in embracing change
• Able to work shift work and rotational roster to meet the needs of the operation. This is not a Monday - Friday role.
   

WHAT'S IN IT FOR ME

• Personal Development plan prepared upon commencement, 
• Ongoing career coaching and training to prepare for next career goal
• Convenient 'Paris end of Collins street' CBD location
• Opporunity to build your brand and develop your career with an iconic Melbourne luxury hotel
• Be part of a growth orientated, dynamic award winning Global Luxury Hotel Group
• Access to Accor employee benefits program, which includes accommodation, dining and hire car discounts
• Complimentary dry cleaning

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.