Food & Beverage Executive Assistant

Fairmont Jasper Park Lodge is nestled within the majestic Canadian Rockies and offers our guests a truly unrivaled travel destination. The Food & Beverage & Kitchen administrator assists with Fairmont Jasper Park Lodge's F&B team to ensure all of our stakeholders needs are met.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status

• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:  

Reporting to the Assistant Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Follow departmental policies, procedures and service standards
• Liaise with Assistant Director of F&B & Executive Chef to ensure we are achieving our VOG, LQA, and Budget
• Participate in the creation, implementation and follow up on action plans related to EES feedback
• Collaborate with Restaurant Outlet Managers & Sous Chefs to ensure that each outlet’s vision and goals are achieved
• Effectively communicates the offering for all food and beverage outlets within the hotel
• Assists in the development of menu packages to drive outlet business
• Active participation in department head and F&B  and Kitchen departmental meetings, team building efforts and other activities
• Ensure that VIP profile and requests are distributed to the F&B & Kitchen operations team
• Ensure all allergy and special dietary requests are communicated to the F&B & Kitchen operations team
• Prepare weekly, monthly, quarterly and annual reports as required
• Providing administrative support to the F&B & Kitchen teams.
• Monitoring and maintaining payroll, vacation and statutory holiday records for the F&B & Kitchen department.
• Manage employee files and make sure all appropriate paperwork is completed
• Attending meetings as minute-taker
• Posting and updating all information in departments and on communication board, and maintaining these spaces
• Further developing and maintaining a constructive, harmonious and communicative working relationship between departments
• Coordinate menu design and marketing efforts of printing and distribution in a timely manner
• Follow all safety and sanitation policies
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Other duties as assigned

Your experience and skills include:

• Knowledge of the duties of all Front Office and Guest Services areas
• Knowledge of F&B operations required
• Proficiency in Opera PMS required
• Proficiency in Opera Sales & Catering an asset
• Hospitality diploma/degree is an asset
• Current First Aid certification an asset
• Completion of Train the Trainer, Interaction Management an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work independently as well as cohesively with fellow colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections   

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms.  We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx