Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies and the opportunity to earn qualifications while you work.
Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 2
What you will be doing:
This role will focus on Banquet operations but assist as needed with other areas.
Lead, mentor and train the Food & Beverage Operations team. Ensure Food & Beverage relevant brand standards are maintained
Strategize on new products and service offerings.Create unforgettable experiences for our guests
Active floor management and order expediting, driving the service vision within the Outlets to build guest loyalty and outstanding service results. Ensure that all colleagues are trained and held accountable for brand standards and that colleagues are always reflective of our grooming standards and in a clean and proper uniform.
Take initiative to uphold brand standards and demonstrates confidence when addressing issues as they arise. Consistently has a presence with our colleagues while balancing any designated administrative tasks. Engage external and internal guests alike on a consistent basis.
Provide exceptional guest service, employee satisfaction and accountability, and overall hospitality to our in-house and local guest. Take responsibility to uphold the cleanliness, maintenance, and storage procedures.
Be an excellent communicator and effectively reports back to F&B Management team on daily happenings, needs, and observations in the various outlets. Execute opening and closing checklists. Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
Conduct daily shift briefings ensuring that our colleagues are well informed and prepared to deliver outstanding service. Ensure proper cash handling procedures are followed and Accounting standards are executed.
Ensure a safe and healthy work environment for both colleagues and guests. Must be available to work rotating shifts including overnight, weekends, and holidays
Your experience and skills include:
Service focused personality is essential and previous leadership experience required. Proven ability to build and maintain good relationships with all stakeholders.
Communicate thoughts, actions and opportunities clearly with strong networking skills. Ability to lead by example, believe in a strong team culture and set the scene for high performance.
A minimum of 1 year in a previous F&B leadership role required, preferably F&B experience within a luxury setting. Computer literacy a must, with a strong knowledge of Word, Excel, Outlook and PowerPoint.
Excellent communication, both written and verbal, professional telephone manner and demeanor with a natural response to ‘smile’ on the phone.
Candidate should have excellent organizational skills. Ability to cope in a fast-paced environment and work under extreme pressure with minimal supervision.
Your team and working environment:
Our F&B team are always here to support one another. Heve a question? Just ask another manager. We are always glad to assist you.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Get email alerts for the latest"Food & Beverage Manager jobs in Boston"
