• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Restaurant General Manager, your essential job functions include, but are not limited to:

• Create a sense of welcome and personalized service excellence for our guests
• Display an active presence in our dining rooms and public areas interacting with guests and colleagues
• Effectively manage the systems in place to deliver superior service
• Monitor resources ensuring the tools are available to deliver the service our guests expect
• Ensure the appropriate performance management of colleagues regarding adherence to Fairmont standards, policies, and procedures
• Constantly seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
• Maintain a constructive, harmonious, and communicative working relationship with all supporting departments
• Ensure the ongoing professional development, growth, and work satisfaction of all colleagues
• Ensure all financial reporting is maintained and accurate (billing, payroll, etc.)
• Monitor and manage labour costs and expenses daily with a focus on meeting and improving month-end targets
• Promote and develop a culture of environmental awareness and responsibility
• Ensuring that the outlet(s) maintain a first-class and positive visual impact, including ambiance, cleanliness, orderliness, decor, and service flows
• Set a positive example for Food & Beverage colleagues through exemplary dress, grooming, and self-discipline in addition to monitoring colleague performance in these areas
• Inspect Food & Beverage uniforms, menu selection, cutlery, linen, china, and glassware & equipment/tools on a regular basis. To ensure they are clean, well maintained, and consistent for each outlet
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

Your experience and skills include:

• Minimum 1 year Food and Beverage leadership experience required
• Previous experience in a fast paced, high end restaurant or lounge preferred
• Previous point of sale system experience required
• Strong beverage and wine knowledge required
• Previous experience working within a strong cocktail culture an asset
• Must be flexible and able to work various shifts
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with other colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskachewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations.  A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city.  Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expance of urban parkland.  Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities.  In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge.  Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will.  From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS