The Sebel Brisbane is located in the heart of the Brisbane City CBD just steps from the Queen Street Mall. The hotel features well-appointed studio, one- and two-bedroom apartment accommodation, exceptional dining and great amenities. For meetings, conferences and corporate banquets of up to 200 guests, The Sebel Brisbane features a versatile array of naturally-lit conference rooms and an adjoining outdoor terrace area coupled with experienced event planning and catering, professional audio-visual systems and creative themed designs to ensure a standout corporate gathering.  Blending the peacefulness and convenience of a private apartments with the amenities and personalised hospitality of a full-service hotel, The Sebel Brisbane is the ideal choice for business and holiday accommodation in Brisbane City.

We are currently looking for a motivated Food & Beverage Team Leader to join our team!

Reporting to the Hotel Duty Managers and the Food and Beverage Supervisor, this is a hands on and fast-paced role that will see you supporting our Food & Beverage team across The Croft House, in room dining and conferencing.

 Key Responsibilities:

• Ensure efficient, friendly and professional food and beverage service is provided to all guests
• Provide for guests and patrons an experience and environment they feel meets their expectations
• Liaise with guests and Chef/kitchen brigade to ensure service times are adhered to
• Ensure all mis-en-place is completed prior to guests arriving.
• Assisting in training the new team members
• Set up and pack down of events/conference rooms and coordination on the day when required
• Coordination of cleaning and maintenance of outlets, work areas, tableware, and utensils and other materials and equipment
• Handling guest enquiries and complaints witha guest focused solution and escalate where required
• Be knowledgeable of and operate within the outlet and hotel liquor licensing guidelines and House Management Policies

Specific Requirements:

• Flexibility to work various shifts including weekends, nights and public holidays
• Excellent communication skills
• Being a true hospitality professional dedicated to providing customer service excellence
• Responsible Service of Alcohol (RSA)

In return for your contribution and commitment, we will provide competitive remuneration, a supportive work environment, flexibility and fantastic career and training opportunities. Being part of the Accor group you will also be entitled to generous employee benefits.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.