Job Number 19174627
Job Category Administrative
Location Marriott Plaza San Antonio, 555 S. Alamo Street, San Antonio, Texas, United States VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via email at: elva.flores@whitelodging.com
Additional Information: This hotel is owned and operated by an independent franchisee, White Lodging Services Corp.. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
- Review all accounts to ensure that they are within the corporate guideline. Research duplicate invoices or copies before processing payments.
- Ensure that all invoices are attached to the check before sending them for signature.
- Reconcile vendor statement balances to open invoices monthly.
- Ensure all A/P reports are kept in storage in compliance with the hotels established retention period.
- Must have knowledge of breakdown of accounts to included direct bills, credit cards, club members, advance deposits, and gift certificates.
- General knowledge of front office systems as it relates to accounts receivable.
- Understand the basics of hotel’s accounts receivable system to include guest ledger, city ledger, and credit cards.
- Prepare adjustments to city ledger accounts, credit card master folios and post through front office system.
- Respond to all charge backs in timely manner to ensure reduced adjustments of revenue.
- Make posting to necessary accounts from the check list.
- Compile, reconcile, and mail accounts receivable invoices to customers within Quorum Hotels billing frequency standards.
- Research and process customer claims of invoice payment.
- Answer guest and group phone inquiries and follow up using proper phone etiquette and phone procedures within one business day.
- Call and/or mail correspondence to customers as necessary in order to update accounts.
- Assist with related special projects, as required.
- Maintain working relationship with the Sales and Catering Departments.
- Knowledge of each position in the accounting department and how they affect the operations of the hotel.
- Review all accounts transferred from Guest Ledger to City Ledger on a daily basis.
- Post all advance deposits received from Sales and Catering Departments.
- Post daily no show charges.
- Post history tour charges and other miscellaneous postings.
- Have working understanding of gift card processes and serve as primary posting representative for complimentary and billed gift
At least 2 years experience, preferably in a full service hotel/resort. Accounting experience preferred.
This company is an equal opportunity employer.
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