Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

• Ensure that function rooms are set-up in accordance with customer satisfaction by supervising set-up staff, and inspecting the function room;
• Conduct function review with customer, adjust specifications as necessary and performs follow-up to ensure all details are correct;
• Maintain proper staffing levels, while paying attention to payroll costs;
• Assures proper sanitation and hygiene techniques with staff;
• Ensures the timeliness of all banquet activities;
• Inspect function rooms regularly to ensure the room is maintained and in excellent condition at all times;
• Provide the proper skills training for all staff on a regular basis so the staff may provide value added service to the guests.

• Active listening skills: The ability to be fully present in the experience, fully concentrated, and prepared to respond having remembered all that was shared by the guest;
• An uncanny attention to details: No guest detail should be overlooked or taken for granted;
• Oh? And the #perks! Allotment of complimentary room nights within the Concord hotel portfolio annually, in combination with Marriott Explorer Rate Discounts as they travel for pleasure. Overall the company supports our key cornerstone of Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance.
• Concord Hospitality earned the recognition of GREAT PLACES TO WORK as well as our recent acknowledgement of Great Places to Work for Millennials and Great Places to Work for Women!
• We are, all, proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.       
• Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or EXPERIENCE: prior experience preferred.
• LANGUAGE skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

This company is an equal opportunity employer.

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