Additional Information: This hotel is owned and operated by an independent franchisee,Davidson Hotels & Resorts. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards. Lead by example.
• Ensure compliance with appearance standards within sales team.
• Establish room rates, advertising, credit and type of patronage to be solicited.
• Maintain a good working relationship with other departments, employees and guests.
• Maintain work area clean and organized.
• Operate sales department within forecasted expenses.
• Promote employee empowerment. Motivate Team.
• Provide distinctly supreme service to sales guests/clients.
• Report all unsafe conditions immediately.
• Effectively supervise sales force to reach budgeted sales and catering goals.
• Direct all forecasting activities.
• Direct sales meetings.
• Review market analysis to determine strategy toward potential discount periods, revenue maximization.
• Look at prospects and tentative to discuss with Sales Managers in order to determine next step to progress business forward
• Analyze Reader boards, and utilize Know land Insight (or equivalent) to uncover new business
• Use networking ‘social media for business’ tools such as LinkedIn to research existing & potential accounts and develop new contacts for the hotel.
• Establish minimum guidelines for group and transient to allow Managers to close business quickly
• Coach Sales Team to overcome weaknesses
• Develop and monitor hotel’s marketing initiatives
• Attend all mandatory meetings.
• Be involved in the community, professional organizations and chamber of commerce.
• Maintain all lead generating sites (Cvent, Starcite, DDC, Tour Connections, Hotel Planners, Brand Sites, etc).
• Oversee and manage social media channels.
• Develop and maintain solicitation responsibility for all accounts.
• Co-manage pricing policy at the hotel.
• Perform in the capacity of any position supervised.
• Relate guest feedback to other departments.
• Complete all month-end sales reports.
• Select, train, schedule, supervise, develop, discipline and counsel employees according to Davidson policies and procedures.
• Conduct monthly audit of meeting space.
• Assist Sales Team in closing business
• Administer bonus/incentives to meet revenue and booking pace.
• Davidson Lead Referral Program.  Actively seek business opportunities for other company-managed hotels.
• Complete other duties as assigned by supervisor.
• Conduct performance appraisals.
• Develop promotions for the hotel to increase revenue opportunities.
• Develop quarterly plans and actions for all segments.
• Maintain lost business log.
• Monitor emails and other customer correspondences generated by sales team
• Reinforce all training activities on a daily basis.
• Participate in MOD shifts (if applicable to the hotel).
• Create promotions and new concessions for team to use to close new business
• Update Catering Free Sell to give Catering Team dates hotel doesn’t need group
• Determine how to turn around inefficiencies

• Bachelor’s degree or equivalent experience.
• 5+ years progressive hotel sales experience.
• Minimum 2 years hotel sales leadership experience or equivalent.
• Professional appearance and confidence
• Business communication skills written and verbal.
• Proficient in Microsoft Word, Excel, Power Point and Outlook.
• Experience with major Hospitality Sales CRM system, i.e. Delphi, Daylight and/or brand CRM such as Marriott CI/TY is preferred.
• Execute and support Hotel Customer Service Standards and Hotel’s Brand Standards
• Strong understanding of negotiation and interpretation of contracts.
• Demonstrated leadership skills at all levels of the hotel and externally.
• Understand and have a working knowledge of statistical data (Star Report, P&L, expense sheets, Hotelligence 360 reports).
• Proven ability to forecast top line revenues
• Prior experience with creation and execution of a Sales and Marketing Plan to reach desired RevPAR index, catering, and banquet goals
• Conflict management skills.
• Time management skills. Being able to work on multiple projects with desired outcome for each.
• Ability to direct/motivate sales department to meet and exceed goals.
• Ability to communicate effectively with public, employees and ownership teams.
• Ability to meet all deadlines internally and externally every time.

• Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management.
• Analyze local events and activities and project the effect of opportunities they create.
• Understand the macro and micro-economic variables affecting supply and demand in the local marketplace.   
• Work with DORM to oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.).  Ensure that process enables high speed of response while maximizing profits.
• Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis as it relates to segment performance.
• Develop and maintain relationships with other market DOS’s to create a network of peers in your community.
• Actively develop all subordinates, ensuring that they have opportunities to grow their Sales/Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events.
• Effectively communicate any strategy changes to the sales team.
• Marketing – Effectively develop and execute an appropriate marketing and ecommerce plan for the hotel
• Review Hotelligence suite of reports for trends, booking windows and sources of business, as well as rates compared to competition.
• Review volume account production with Transient Sales Manager and DORM

This company is an equal opportunity employer.

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