Additional Information: This hotel is owned and operated by an independent franchisee, Kessler Enterprise, Inc. IV. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

****This position is expected to start 2 months prior to opening date****

The overall objective and purpose of the Executive Meeting Manager is to sell and service Group Rooms and Catering business. The incumbent is responsible for optimizing revenue opportunities for the property and attaining annual budgets. The overall objective and purpose of the Executive Meeting Manager is to prospect Group Sales, Catering and Restaurant opportunities for the property to maximize revenue and to coordinate the activities for group meetings, conferences and social events and execute the expectations of the client as outlined in the Sales Contract and BEO/EO. This position will prospect, contract, and service the following market segments:

• Contracting and Servicing all groups 10-15 room nights on peak and local short-term catering

No direct reports

Essential Duties / Tasks / Responsibilities:

• Act as a liaison between the sales and operations departments of the hotel to ensure a successful event for the clients and all of the client’s needs are met and communicated accurately and efficiently to all departments of the hotel.
• Sell to achieve your pre-determined goals for both rooms and catering on a monthly, quarterly and yearly basis.
• Complete activities including, but not limited to prospecting and qualifying potential leads, soliciting viable leads, and preparing and presenting written proposals/contracts and oral presentations.
• Direct maintenance of sales files, accounts and additional administrative duties.
• Participate in meetings, as needed.
• Utilizing Sales resources and systems to include Knowland, OPERA and CI/TY.
• Determine, develop and execute action plans against existing and new target accounts to achieve and exceed sales revenue expectations.
• Develop and maintain ongoing relationships with customers, community organizations and professional associations to maintain visibility and market share.
• Continually targets and prospects new business through individual creativity and innovation.
• Strategically evaluate and determine the revenue potential of clients compared to the established goals of the hotel to ensure profitability. Develop a sales strategy by analyzing historical, current and future hotel/market trends to capture the maximum amount of revenue and meet/exceed his/her individual sales goals.
• Maximize revenue by selling all facets of the hotel.
• Manage account details so all pertinent aspect of solicitation and closing are complete and documented.
• As the primary contact for customers, notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Develop and maintain ongoing relationships with customers, community organizations and professional associations to maintain visibility and market share.  Continually target and prospect new business through individual creativity and innovation.
• Create and implement sales strategies to maximize profits of the hotel while maintaining customer satisfaction.
• Analyze competition, market trends and customer needs to continually assess the productivity against established goals.
• Obtain all rooming lists, monitor rooming list cut off dates, and obtain all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.
• Communicate and enforce contractual agreements pertaining to meeting space, food and beverage, and special concessions.
• Responsible for the review of all bills that are sent to the client. In reviewing bills, they should be accurate and timely in order to maximize return business.  Responsible for the follow up to make sure any meeting reward point has been posted.
• Create detailed event orders to meet the specifications of both the client and Hotel.
• Communicate event details to Hotel operations staff, including food and beverage needs, audio visual requirements, function room set-up, billing, recreation, activities, décor, and etc.
• Organize and conduct site visits, pre-planning visits, pre-con and post-con meetings.
• Assist in executing the expectations of the client as outlined in the BEO.
• Handle any challenges or concerns immediately.  Function as the on-site contact to client for all aspects of their events.
• Maintain a level of professionalism and cooperation with clients as well as co-workers.
• Generate thank you notes and service evaluations for all group clients.
• Greet all clients as they arrive at the hotel to ensure that they have all required items.
• Participate in weekly operations meetings to communicate the upcoming group’s needs.
• Perform other duties as assigned to meet business needs.

• Bachelor’s degree - preferred
• Hospitality or related industry experience - required
• Previous event planning experience – required
• Valid Driver’s License – required
• Knowledgeable of Top-Accounts for the Hotel-preferred

This company is an equal opportunity employer.

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