Additional Information: This hotel is owned and operated by an independent franchisee, Pyramid Advisors, LLC. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Responds to communications from corporate guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, e-mail, fax, or through a central reservation system. Creates and maintains reservation records and promptly processes any cancellations and modifications.

Duties will include preparing the list of expected arrivals, assisting in preregistration activities when appropriate, and processing advance reservation deposits.

Knows the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits.

• Processes reservations by e-mail, telephone, fax or central reservation systems referral.

• Processes reservations from the Corporate Clients, sales office, other hotel departments, and travel agents.

• Knows the type of rooms available as well as their location and layout.

• Knows the selling status, rates, and benefits of all packages plans.

• Knows the credit policy of the hotel and how to code each reservation.

• Ability to offer rates available and cross sell all departments

• Processes cancellations and modifications and promptly relays this information to the front desk.

• Understands the hotel's policy on guaranteed reservations and no-shows.

• Build a relationships with local corporate accounts and manage them efficiently

• Handles daily correspondence. Responds to inquiries and makes reservations as needed.

• Maintains a clean and neat appearance and work area at all times.

• Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.

• Walk around with the client and ensuring that they secure whatever services they are in need of.

• Getting information about areas of interest in order to target more clients in particular seasons.

• To be fully aware of and adhere to health and safety, fire and bomb threat procedures.

• Willing to undertake any reasonable request made by management in any other areas of the house.

• Must be able to work to multitask and work to deadlines. 

This company is an equal opportunity employer.

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