Additional Information: This hotel is owned and operated by an independent franchisee, Kessler Enterprise, Inc. IV. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JW Marriott Savannah Plant Riverside District is set to transform Savannah’s historic riverfront into a vibrant new entertainment destination inviting guests and visitors to experience incredible dining between 12+ outlets, live music and concerts, high-end shopping and inspired hotel stays. The JW Marriott Savannah will offer 419 beautifully appointed guest rooms and suites for couples, families, business guests and groups looking for inspiration, and discerning travelers with an appetite for something different.

JW Marriott Savannah offers a work experience unlike any other—where pursuing your passion is not only welcomed, it’s actively encouraged. We’re seeking over 700 new associates to fill positions in entertainment, hospitality and other specialty services at Plant Riverside District.

*****This position is expected to start 1 month prior to opening date*****

The overall objective and purpose of the Laundry Supervisor is to assist the Executive Housekeeper and/or Housekeeping Manager in the daily operations of the Laundry department. The incumbent is responsible for ensuring both quality of product and productivity of labor in this area. This includes relentlessly inspiring, coaching and training staff to exceed our guests’ expectations. They are to provide inspiring and strategic leadership while directing the activities of the Housekeeping Department in support of the mission, core values, standards and goals established by the company.

Primary areas of responsibility include, but are not limited to the following:

• Oversees and manages performance of Laundry Grand Performers to ensure efficient and profitable operation.
• Coach and train all Laundry Grand Performers to ensure superior product for guest satisfaction.
• Periodically inventories supply and equipment
• Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines.
• Inspects and evaluates physical condition of establishment
• Prepare and analyze reports on labor cost and production of operation
• Participate in daily line-up and regular training/departmental meetings
• Maintain Supplies and report to Executive Housekeeping Manager items to be ordered for efficient operations on a daily basis
• Adhere to safety guidelines
• Assists with corrective action to continuously improve service results
• Assists with interviews, schedules, training, coaching and counseling, resolving problems, providing open communication, and recommending discipline when appropriate.

• To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
• Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
• Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
• Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
• Leads with courage - Provides a culture of accountability.
• Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals
• Strong level of written, verbal, and interpersonal communication skills.
• Ability to prioritize and organize work assignments
• Ability to balance a variety of tasks while maintaining the highest of quality standards
• Ability to read and recognize various tools and chemicals used throughout the cleaning process
• Comprehensive knowledge of a safe work environment.

• An inspiring leader selects the best possible candidate for each position, provides structure, direction, feedback, recognition and accountability; in addition to facilitating team processes, on-going training and delegation for the following Grand Performers within the culture and policies.
• Laundry Supervisor
• Laundry Attendants

• Individuals must serve as a cultural ambassador by upholding and promoting our standards.
• Image & Presence: Bohemian. Our team is sophisticated and purposeful in their communication and body language
• 50% Classical European, 35% Colorful Gypsy Lifestyle,  15% Funky California Free Spirit
• Service: Intuitive. Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance.
• Greet, Undivided Attention, Enthusiastic Response, Smile, Thank You
• Listen, Empathize & Apologize, Accept Responsibility, Do Something About  it, Exceed Expectations, Recover Loyalty

Performance: Extraordinary. Our team rises to outperform and consistently beat our best for even better.

Be Aligned:  Collaborate effectively to accomplish goals and achieve results in the Kessler way.

Be Accountable:  Have courage, accept responsibility for actions and/or inactions and expect others to do the same.

• To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.
• Property Housekeeping Leadership team
• Property Front Office Leadership team

• The work environment/conditions described herein are representative of those that an incumbent may experience.
• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

Education, Certifications, Work Experience:

• High school diploma or General Education Degree – required
• 1+ years of relevant work experience in similar scope and title – required
• Experience within luxury brand/markets – required

This company is an equal opportunity employer.

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