Fraud Analysis Coordinator
LenovoMonterrey, mexUpdate time: September 9,2020
Job Description
#### Position Description:


Easily adapt between working independently and collaboratively on a team
Provide training and support education by sharing outcomes of analyses about
fraud trends and patterns to relevant staff
Handle collaborations with our internal and external vendors, maintain the
tools and associated strategies
Monitor, analyze and identify fraud patterns, implement corrective actions and
communicate effectively with the team and key stakeholders (management, sales,
Ecommerce operations, etc.)
Provide timely reports on the fraud prevention strategy and team’s performance
Maintain our Fraud Prevention tools: rules, profiles, users,
negative/positive/review lists, etc.
Provide concise and timely updates on the progress of investigations
Identify root causes and opportunities for improvement of internal controls,
and obtain consensus on remediation plans with Management
Draft reports detailing work performed and conclusions reached that require
minimal editing
Learn and understand our business to better provide value-added services, help
management achieve objectives, and enhance stakeholder satisfaction
Stay current on cybercrime trends and investigative techniques.
Provide monthly forecast on fraud losses to Management
Perform ad-hoc analysis for management

#### Position Requirements:


Educated to a degree level in a numerate discipline e.g. Mathematics,
Statistics
English (Advanced level)
Portuguese (Advanced level)
Experience in internal controls, fraud schemes and investigations
Familiarity and experience working with fraud detection technologies and data
analytics
Professional proficiency in English and Spanish
Proficiency in SQL and relational databases
Strong problem solving, decision-making, and analytical abilities
Experience with data visualization tools such as Tableau and Qlikview is a
plus
Strong detail orientation and communication/listening skills and strong
technical acumen.
Ability to make decisions in a timely manner with incomplete or ambiguous
information
Instinctive curiosity and desire to dig deep into details
Ability to work extended hours as needed to meet department needs
Knowledge/experience in outbound calls
Knowledge/experience in develop Kpi´s (not necessary)

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.

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