Job Title

The Front Office Coordinator is responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and assists on projects and any additional administrative support necessary for the organization

What you will be doing:

• Responsible for rooms’ allocation according to guests’ preferences works closely with housekeeping Guest services and Guest relations.
• Responsible for groups pre check in.
• Keeps records and follows up on training nominations and makes sure of the attendance.
• Checks on a daily basis the high balance report and works closely to the FDM for actions to be taken.
• Responsible to open, follow up and to close all PMs for groups and events. Follows up on FO PMs

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Discounted Food & Beverage

Your experience and skills include:

• A university or community college degree in hospitality
• Minimum 3 years of experience in a managing role in the front office
• Strong written and verbal communication skills
• Problem solving and troubleshooting skills
• Great customer service and interpersonal skills

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/  

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS