Front Office Manager
AccorMelbourneUpdate time: July 15,2022
Job Description

THE HOTEL

  • 183 Guest Rooms & Suites; 
  • Opera Cloud; 
  • Accor Key, Foxtel Business IQ, Order Up!; 
  • Staff Car Parking and Premium Team Facilities; 
  • Indoor Swimming Pool & Fitness Centre; 
  • Chido Chido Restaurant & Bar with Alfresco Dining; 
  • 6 Function Rooms with Expansive Terraces and 
  • Lots of Environmental Initiatives. 

The newly built Mercure Melbourne Doncaster has something for everyone. This newly built hotel will showcase the next generation of Mercure Hotels, showcasing elegance, sophistication and convenience in an untouched pocket of the Eastern Suburbs. 

THE ROLE 

The Front Office Manager will be responsible for all of the reception, concierge and parking operations. 

You're the type of who loves to make people feel welcomed and feel valued. Creating a sense of belonging comes natural and you love to solve problems with genuine empathy. 

We are looking for somebody who will develop loyalty with both guests and team members through recognition and meaningful gestures. The ideal will take pride in the presentation of their department while working with a ‘whole hotel’ mindset through open collaboration. 

While knowledge of Opera would be beneficial, it is in no way essential. However, this hotel will pioneer a number of new initiatives that will require a sense of adaptability and embracement of all things technology. 

OUR COMMITMENT TO DIVERSITY & INCLUSION

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

SO WHEN WILL YOU BE JOINING US? 

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

  • Ongoing career and professional development opportunities;
  • A rewarding work environment and
  • Global discounts on hotel accommodation & Food and Beverage. 

Click 'Apply' to begin your journey with Accor Hotels. 

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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