Front Office Supervisor
AccorPerthUpdate time: December 6,2021
Job Description

 

Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.

Stretch your imagination at The Adnate, a captivating canvas amidst a vibrant scene. Inspired by globally acclaimed Australian street artist, Matt Adnate, the hotel’s west-facing wall features one of the world’s largest ‘mega murals’ – a monumental artwork spanning 27 storeys, and the largest ever painted by Adnate.  

Colourful and soulful, the 250-room hotel is a gallery of welcome hospitality and discovery, with city views, an outdoor pool, restaurant, bar, gym and a state-of-the-art function room. Two original murals and 650 giclée prints of Adnate’s most-recognised works weave throughout, while our complimentary art tours, in-room art channels and art libraries provide the perfect opportunity to broaden your creative horizons.

A bold statement from the street up, The Adnate is escapism on a panoramic scale. Short or long stay, you’re sure to leave inspired.       
 

 

We are looking for a guest service superstar with a talent for training others to step into the Front Office Supervisor role.

 

As our next Front Office Supervisor reporting directly to the Front Office Manager, you will:

  • Assist in leading the Front Office Team to deliver an incomparable service experience
  • Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift
  • Always uphold a positive, can-do energy pertaining to guest and workplace challenges
  • Provide a structured and consistent onboarding and training experience for Front Office team members
  • Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the property

 

What we are looking for:

  • A person who is looking to take that next step towards a managerial position
  • A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
  • The ability to multi-task, work well under pressure, and think on your feet to resolve issues & guest complaints is essential
  • Someone with have Office Management experience in a similar role is ideal
  • A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

 

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals. 

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of exclusive rates across Australia – from 30% off!

Apply now to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific 

Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au 

To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn.

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