Fulfillment Center Operations Manager
LenovoGreensboro, north carolina, united statesUpdate time: March 10,2021
Job Description
Position Description: • Supervise work performance of up to 30 Production Operators. This includes maintaining accurate and up to date records of attendance, performance, training, corrective/disciplinary action, and salary and performance administration. Monitor team and individual performance. Maximize productivity, equipment utilization and overall efficiency. • Act as the ‘go-to’ person on shift for area of responsibility. Lead by example. Have the answers for all personnel questions on the floor, or retrieve answers quickly for them. • Interact very closely with the process and equipment teams to ensure the operators and technicians follow proper protocol and ensure product quality. • Schedule adequate personnel to support the objectives of the production plan. Plan and coordinate overtime requirements along with managing employee Vacation requests. • Maintain leadership presence by spending an overwhelming percentage of time on the shop floor. • Establish and communicate production priorities. Execute production plans and internal goals. Track performance and adjust priorities accordingly. • Evaluate shift performance to goals, create daily throughput summary, present daily summary to management team. • Initiate, encourage, and drive continuous improvement efforts. • Develop cross-training plans for productivity objectives and personnel development. • Provide staff with constructive, timely, negative and positive feedback. Enforce company and local policies and procedures. • Lead and participate in training, disposition of material, and production as necessary. • Maintain positive working relationships with all levels in the organization. • Maintain a safe working environment for all employees. • Conduct all performance reviews on time. •  Maintain a score of 100% on-time performance for area. • Create operational documentation (Procedures / Flow charts) and have full understanding of process and be the site owner and representative for that operation. • Create presentations and present to executives #### Position Requirements: • Extensive experience in fast paced 7 day operation with focus on same day ship execution. • Bachelor’s degree with at least 4 years production management experience in a leadership role preferred. Skill   within the Fulfillment / distribution center is preferred. Strong Sap knowledge and skills. • Excellent interpersonal communications and problem-solving skills. • Ability to collaborate across multiple teams to meet site objectives • Ability to Project manage small to medium projects in scope. • Schedule Flexibility to work nights, weekends, holiday if needed to meet goals and objectives at peek times. • Strong Microsoft office skills (PowerPoint, Excel, Outlook) We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

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