Full-Time Customer Services & Administrative Assistant (Fo Tan)
CANA ACADEMY LIMITEDFotanUpdate time: February 14,2020
Job Description

 

Job Responsibilities

- Support daily administrative work and education materials development

- Provide professional and comprehensive customer service aiming to establish and retain relationship with students/parents.

- Interact and work directly with parents and students via smooth handling of walk-in/telephone/email inquiries and lesson booking.

- Ensure the smooth running of day-to-day reception operation of the centre

Requirements

- Tertiary education students/graduates with excellent communication & interpersonal skills, fresh graduates are also welcome.

- Previous experience in customer service and hospitality is a definite advantage.

- Able to work in a multi-cultural environment.

- Good command of speaking in English and Cantonese, Mandarin is a plus.

- Attention to detail and good problem solving skills

- Competency in Microsoft Word and Excel

Salary Rate and Benefits

- Very competitive salary, subject to experience  

- Comprehensive group medical insurance, including outpatient, hospitalisation, specialist, Chinese herbalist and dental services

- Discretionary bonus

- Paid annual leave, sick leave, maternity leave, marriage leave and paternity leave

- Overtime payment

- Promotion opportunities

- Team building activities

- Sports morning

Salary: 

$14K - $20K (subject to academic & working experience) + discretionary bonus

Working days
 
Probation: 6 days per week

After probation: 5 days per week (Sunday and one weekday off)

Working hours:
 
Weekdays: 10:00 to 19:30
Saturday: 09:00 to 18:30
 
Work location: 
 
Fo Tan Centre
 

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