The General Manager is responsible for overseeing the flow of service, and catering to the individual needs of restaurant guests. This team member supports the Operations Manager and Owner on all aspects of running the restaurants, specific responsibilities include, but not limited to: troubleshooting service issues, training/hiring staff, creating and maintaining work checklists, interacting with guests to create the desired environment, event management, collaborate with back office teams to support with Marketing and Communications, Guest Experience, HR, Design etc.

DESIRED QUALIFICATIONS

• 6+ years experience within the hospitality industry
• 5+ years experience in senior management roles
• Previous experience working in industry leading, global brands
• Experience in restaurant openings
• Experience in revenue management, including P&L analysis, inventory, training, food safety, and maintaining and regulating standards
• Track record of recruiting, training and retaining team members and coaching them to progress to senior positions
• Superior English written and oral communications skills
• Educated to degree-level in Hospitality related subject
• Stong focus on guest experience - preferable experience in guest relations/guest services
• Previously worked in a hospitality driven city such as Singapore, London, Paris or New York
• Experience working in different aspects of hospitality – Beverage, Restaurants, Hotels, Events etc