§ Receives, welcomes, books and refers visitors to the relevant individual/department.

§ Connects callers uncertain of their required contact to the most appropriate department/extension according to the general nature of the call.

§ Operates a switchboard.

§ Takes and passes on messages.

§ Books and coordinates of meeting rooms, and checks the equipments in the meeting room at periods.

§ Accepts delivery of mail and small parcels and advises addressee for collection.

§ Maintains the reception area in a clean & tidy condition.

§ May perform basic clerical tasks and/or undertake simple copy typing as and when time permits.

§ Relative support to office like business card making, stationery booking, drinking water ordering, lunch ordering etc.

§ Other work assigned by supervisor and Admin. Manager.

§ This position requires a competent telephonist with knowledge of personnel and some appreciation of the functions of major departments. Operates either a combined reception and switchboard desk or alternates as one of a small team of receptionists/telephonists covering both activities. The jobholder reports to a supervisor or designated executive. Non-routine situations and "difficult" callers are referred elsewhere.

§ College or above

§ Good English and communication capability and skill

§ Team player

§ Good computer skill

§ Accountable