Req. ID: 139255

As a Manager, QMS-EPS: Non-Conforming Product (NCP) Standard, within Global Quality at Micron, you will be responsible for setting the Micron requirements for deviation management. This will include leading the Material Review Board (MRB) process as part of the Effective Problem Solving Process (EPS). You will also be responsible for leading other special projects that contribute to the overall enhancement of Micron’s Quality Management System.

The following attributes in a candidate are essential to success in this role:

Analytical Problem Solving

We aim to hire analytically strong people and its critical for this role in managing NCP. We expect you to assess problems, develop creative solutions, and make sound decisions.

Communication

This is a connective role with important interfaces across product development, engineering, and operations. You must have strong technical writing skills and the ability to communicate effectively. When communicating with non-technical audiences, you demonstrate the ability to simplify complex subjects to be understood easily and efficiently.

Project/Program Management

Work ethic, responsiveness, and results orientation matter! With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning and structured approaches to big decisions. This must include following a methodical approach to change control.

Change Leader

Change requires real leadership. You need to have the ability to influence and enthuse others through personal advocacy, vision and drive. This position can be uncomfortable and requires you to embrace the tension, listen and learn if we are to continuously improve.

Job Description

• Help to manage the EPS End-to-End (E2E) process from detection (customer/internal) to resolution for all priority levels, coordinating problem resolution and escalation.
• Manage the MRB process to drive quality outcomes and on-time turn-around time (TAT)
• Partner with functional groups to ensure engagement.
• Provide oversight of the NCP/MRB development and maintenance of metrics and reporting.
• Ensure processes are documented, roles and responsibilities are defined, expectations are clear, and that training is provided.
• Work in a multi-discipline team environment on processes and projects, ensuring that there is team cooperation and contribution leading to a successful outcome.
• Use statistical methods to identify systemic issues and drive to solution.
• Coach/mentor other team members.
• Drive continual improvement of the Standard, process and programs.
• Coordinate updates to the executives and internal communications.
• Be a point of contact for EPS/NCP/MRB.

  Qualifications

  Successful candidates for this position will have:

• Previous experience in a Fabrication, Product engineering, Global Quality or another relevant group.
• Previous experience in leading material review boards (MRB) and knowledge of Micron’s processes around NCP.
• Knowledge on what a QMS is and exposure to ISO9001:2015 and IATF16949:2016
• The ability to interpret and effectively resolve complex, technical or ambiguous requests and problems.
• Experience coordinating projects and efforts across many different project groups.
• Must have a proven ability to motivate others and motivating a team of people
• Strong interpersonal and facilitation skills with the ability to work effectively with a variety of people
• Strong communication skills, ability to assemble, analyze, and evaluate data and provide well-reasoned recommendations and decisions to support the business stakeholders.
• Be self-directed and able to multitask and prioritize projects
• Excellent organizational skills with a strong attention to detail
• The ability to manage workloads successfully and provide outstanding customer service
• Respond well to constructive feedback.
• 
  

  Education/Experience:

  Degree Required: Master’s or foreign equivalent
  Academic Discipline(s): Electrical or Electronics Engineering, Industrial Engineering, Mechanical Engineering or a related field
  Experience Required: 5 years
  OR
  Degree Required: Bachelor’s or foreign equivalent degree

  Academic Discipline(s): Electrical or Electronics Engineering, Industrial Engineering, Mechanical Engineering or a related field

  Experience Required: 7 years of progressive post-bachelor’s experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords: Taichung || Taichung City (TW-TXG) || Taiwan (TW) || Backend Manufacturing || Experienced || Regular || Engineering || Not Applicable || Tier 4 ||