Job Responsibilities​
Communicate flexibly with players, handle user complaints and dissatisfaction properly, resolve conflicts in a timely manner, and maintain a good user experience.​
Collect and organize bugs and suggestions from players during the game, providing strong support for game optimization and iteration.​
Answer players' questions and resolve their concerns through various channels, including email, Google Play, Apple Store, Steam, etc.​
Publish game announcements, release and manage game events, ensuring accurate information dissemination and the smooth progress of activities.​
Use community forums such as Facebook, YouTube, Twitter, Discord, etc., to carry out website operation work, respond to players' suggestions and messages, and enhance community activity and player stickiness.​
Job Requirements​
Game enthusiasts with experience in various game genres, familiar with the gaming industry and players' needs.​
Fluent in English and Russian in both reading and writing, enabling seamless communication with international players.​
Meticulous, patient, with a strong sense of service, and able to work well under pressure.​
Capable of working stably for at least one year and able to start work as soon as possible.​
This position allows for full - time remote work, work - from - home, with no restrictions on the work location. A personal computer is required.​
Work Mode​
Full - time online work only​
If you are passionate about games, enjoy interacting with players, and meet the above requirements, we welcome you to join our team! Here, you will have the opportunity to interact with global players and contribute to creating a better gaming experience. We look forward to your joining!