General Manager - Doubletree by Hilton Hainan Xinglong
DoubleTree by HiltonCheck Out Similar JobsBaotingUpdate time: January 2,2019
Job Description
A General Manager with Doubletree by Hilton is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonâ„¢ understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager would also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded

  • Lead in all key property issues including capital projects, customer service, and refurbishment

  • Ensure all decisions are made in the best interest of the hotels and Hilton

  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

  • Provide effective leadership to hotel team members

  • Lead in all aspects of business planning

  • Comply with and exceed Hilton Brand Service Standards

  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Worldwide

  • Hold regular briefings and communication meetings with the HOD team

  • Respond to audits to ensure continual improvement is achieved

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