General Manager - Hilton Hainan Ocean Flower Island
Hilton Hotels & ResortsCheck Out Similar JobsDanzhouUpdate time: March 20,2019
Job Description
A General Manager with Hilton Hotels and Resorts is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager would also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded

  • Lead in all key property issues including capital projects, customer service, and refurbishment

  • Ensure all decisions are made in the best interest of the hotels and Hilton

  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

  • Provide effective leadership to hotel team members

  • Lead in all aspects of business planning

  • Comply with and exceed Hilton Brand Service Standards

  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Worldwide

  • Hold regular briefings and communication meetings with the HOD team

  • Respond to audits to ensure continual improvement is achieved

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