Position Description: The Global Channel Services Sales Certification Program Manager is a key role on the Global Channel Services Programs & Enablement Team. This role ensures that Lenovo Business Partner sales have the most current messaging, product skills and solutions skills and can apply the necessary knowledge to drive growth in the Services market. Key Responsibilities • Research and analyze the needs of channel sales, business partners, support organizations and other stakeholders to determine the knowledge, skills and abilities that should be certified • Experience organizing and leading successful working groups for job task analyses, item writing and development workshops, question writing training, item reviews, and standard setting sessions • Coordinate with Lenovo Channel leaders across each geo and partners to define and manage the benefits associated with the certification program • Identify and work cross-functionally with marketing and enablement teams to ensure content and reporting requirements are met • Project manage the entire lifecycle of the certification programs from initiation, design, development, maintenance, support and retirement • Apply expertise and knowledge of industry standards to the certification programs • Lead the development of relevant, valid, technically accurate and defensible certification exams and follow‐up with psychometric quality assurance reviews • Create and maintain program documents including policies, procedures, exam blueprints, student and trainer tutorials, voucher logs, reports, etc. • Implement and maintain communications with leadership, stakeholders and partners • Research and analyze new trends in certification and accreditation programs and bring new ideas to management #### Position Requirements: Position Requirements: • Bachelor’s degree minimum • Formal training or education in Instructional Design, Education, Psychometrics, or Computer Science • 5+ years successfully leading the development of technical certification exams in the IT industry • Expert knowledge of the psychometric review process applied in the development of IT or technical certification exams • 5+ years of IT or Instructional Design Project Management experience • Excellent written and verbal communication skills • Demonstrated ability to drive initiatives cross‐functionally • Comfortable working in a fast-growing environment while adapting to and introducing change • Experience developing a Certification Program for an IT or technical organization from the ground‐up is a plus • Experience managing and partnering with certification and proctoring vendors • Services experience a plus • PMP Certified a plus We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.