Global Future Leaders: Service Delivery Field Performance Management (EMEA)
LenovoBratislava, SVKUpdate time: June 5,2019
Job Description
Position Description:
Different finds inspiration in the most unexpected places. Lenovo is different
in 160+ countries. We are recognized as one of the worlds Most Admired & Best
Regarded Companies, a Top 100 Global Tech Leader, and rank #212 on the Fortune
Global 500. Our diversity helps us rethink, re-imagine and reinvent faster. We
build on our similarities and flourish in the ways difference makes us better,
creating smarter technology for all.

Lenovo is proud to offer our Global Future Leaders Program for 2020 Hire. This
program engages high-achieving, driven students by immersing them into the
world of a global technology company. In your first two years, you will
participate in cross-border/cross-organization rotation where you will engage
with key stakeholders, gain deep insight into our organization, and develop
comprehensive leadership skills while making a global impact. Our goal is to
fast-track you to leadership by year five.

We are looking for innovative thinkers and risk-takers who are passionate
about technology and want to make our audience’s lives better in unexpected
ways. Come play your part at Lenovo where all add value and where all belong.

Specific Job Description:
In this role you will report to the Director - Service Delivery for EMEA  and
be a part of Lenovo’s Global Future Leaders Program.  You will be responsible
for driving operational improvements in IBM's Field Service Performance
\-   Reducing repeat repairs, parts usage, returns capability.
\- Identifying issues & solutions across EMEA markets.
\- Working with vendor & Lenovo teams to identify root causes and focus on
high impact actions to make improvements

Base gross monthly salary from 1,400 EUR, depending on experience + variable
part

Position Requirements:
\- Strong comm skills (verbal, written)
\- Vendor management
\- Excel
\- Root cause analysis / Process mapping / LSS

Global Future Leader REQUIREMENTS:
\- Bachelor or Masters Students graduating between May 2019 - May 2020 that
are completing a degree in Technology or Business Management disciplines
\- GPA: 3.3 minimum
\- Willingness to work from Raleigh/Durham-NC, Chicago-IL,  Beijing-China; or
countries in European and Asia Pacific Regions.
\- Program Start Date: July 2020, can be flexible based on graduation date
\- Visionary spirit with thought leadership with a passion for technology and
innovation
\- International expertise (study abroad, internships)

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