Global Operations Program Manager
LenovoBengaluru, karnataka, indiaUpdate time: January 20,2021
Job Description
Position Description:
At Lenovo, we are a community of innovative thinkers, risk-takers, and people
who challenge the status quo. We strive to put more innovation in the hands of
more people, so they can do more amazing things. We want passionate,
enthusiastic, and driven professionals who want to make an impact in a fast-
paced global technology environment. Help us define our world of tomorrow.
The Commercial Transformation organization is critical to our Lenovo 'strategy
for long-term success in driving and selling solutions beyond core PC to solve
customer problems and gain relevance as leading commercial IT solutions
provider. As we continue to grow and expand our hardware, services, software,
security Commercial portfolio, this team will help redefine, drive and
execution change in how we sell to and manage our customers. In addition to
this we lead the charge for to redesign and transform how we manage, track,
and report the business a compensate our global sales force.
Job Summary:
The Global Operations Program Manager for Commercial solution selling
transformation will work with the global senior leaders across Lenovo to
define and execute on our transformative strategic programs consistently and
with high quality. The operational areas of focus for this role center around
building, standardizing, and automating tools, processes, and KPIs to enable a
more robust and standardized business management system with a solution
selling lens for the Commercial team across the globe.
The ideal candidate earns trust through performance and relationship building,
thinks strategically and analytically about business challenges, has
experience in program management and has a deep analytic background to assist
in meeting business objectives. The candidate will be a self-starter, with a
bias towards independent problem solving, a passion for identifying and
eliminating bottlenecks, and has the foresight to anticipate business needs,
make tradeoffs, and balance business dynamics despite constraints.
What You'll Do
• Program Management - Orchestrate overall program execution in collaboration
with our geo commercial senior leaders and managers.
• Drive and govern operational improvements that help Lenovo expand reporting
and KPIs beyond financials and core PCs placing a more balanced view on
services and solutions.
• Lead global x-functional activities to help expand our view of customer
buying power and improve data sources to include services and solutions vs.
only hardware.
• Consistently follow-through with senior leadership and all stakeholders.
• Identify risks to project execution and effectively manage those risks;
proactively raise prioritization and scheduling tradeoff decisions and
escalating and identifying alternate options as appropriate.
• Drive organizational change and governance to ensure geo leadership teams
are making progress, hitting key milestones, and communicating with clarity
and transparency
• Be prepared to step in and actively project manage top level initiatives for
IDG where needed
• Program Communication & Reporting
What Does Success Look Like?
• The ideal candidate will thrive in a fast-paced and innovative environment,
will be able to manage through ambiguity and complexity, and constantly seek
ways to invent and simplify business processes.
• Has broad technical skills, strong financial acumen, sales strategy
experience, and a deep analytical background. ·
• Understands business operations, and has a background that enables them to
create and govern scalable programs
• Data governance and stewardship experience.
• Strong financial literacy
• Demonstrates the ability to think strategically and long-term, act
tactically, takes ownership, and has business leadership to meet the needs of
complex businesses problems ·
• Earns Trust with internal stakeholders, prove the ability to deep dive data,
is biased for action and drives for results through others.
• Ability to think analytically, solve complex problems along with a keen
attention to detail
• Goal oriented, operationally disciplined and initiative driven focused on
continuous improvement.
• Ability to lead teams and work collaboratively across organizations.
• Self-starter with strong work ethic and an ability to meet deadlines.
• Good communication and presentation skills.
• Strong judgment and the ability to influence are all essential to success in
this role.
• You are a game-changer, who will proactively identify issues and appropriate
escalation paths, with mitigation and options for resolution.
#### Position Requirements:
Position Requirements: Key Requirements
• Five plus years of experience in sales strategy, sales structure, business
development or program management in large, multi-national, preferably tech
organizations
• Bachelor’s degree or equivalent experience is required; MBA or other
relevant advanced degree is a plus
• Ability to conduct sophisticated and creative analysis of complex data and
translate the results into actionable deliverables, messages, and
presentations.
• Strong judgement, ability to manage through ambiguity and complexity as well
as a demonstrated ability to influence without explicit authority are key to
success. ·
• Excellent cross group collaboration skills.
• Strong verbal and written communications skills and ability to articulate
complex concepts to cross-functional audiences.
• Demonstrated ability to define, refine and implement and govern processes,
procedures, and policies. ·
• Establish ways to measure and track metrics related to solution, and to make
improvements to the approach based on those measurements
• Prepare and give business reviews to the senior management team
• Fast learner who can quickly absorb the nuances of complex, interdependent
situations.
• Ability to seek to understand, solve conceptual problems, wrangle resources,
and deliver results in challenging situations.
• Strong sense of urgency balanced with patience and a sense of humor is a
plus
About Lenovo:
Lenovo is a $51 billion global Fortune 250 company and leader in providing
innovative consumer, commercial and enterprise technology. Our portfolio of
high-quality, secure products and services covers PCs, workstations, servers,
storage, smart TVs, and a family of mobile products like smartphones, tablets,
and apps. Everyone here at Lenovo is an integral part of the company,
working together, across continents, cultures, and innovations, all comprised
in a friendly, fast-paced, work environment that focuses on one common goal:
to be known as the best in what we do.
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
national origin, religion, sexual orientation, gender identity, status as a
veteran, and basis of disability or any other federal, state, or local
protected class.
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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