Global Sales Coordinator (Eastern US or Canada)

Based at the Toronto Regional Office or Home Office in Eastern US or Canada, this role is responsible for providing sales support to Accor Global Sales Office team in North America.

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grown within the Company and across the globe!
• Ability to make a difference through our Corporate Social Responsibility activities such as Planet 21

What you will be doing:

• Maintain accurate profiles of all accounts, with current and potential production levels, based on input and direction from Manager(s).
• Organizing and distributing qualified leads to the respective hotel(s).
•  Serve as customer service sales support for specific business opportunity fulfillment and general needs.
• Execute appropriate sales process support functions including: follow-up to sales leads, tracing, and updating all bookings as required.
• In the absence of the Manager(s): customer interaction and advancing of the sales process.
• Assist in the organization and coordination (event planning) of specific functions, special events, and promotions handled by the Sales Team (i.e. familiarization tours, sales missions, sales calls, tradeshows, etc.).
• Accounting duties as assigned by the Manager(s) (i.e. expense reports, process invoices, event chargebacks, budget, forecast, etc.).
• Handle select project management as required by Manager(s).
• Prepare and disseminate all weekly, month-end, and Adhoc reports.
• Attend all Sales Meetings.
• Provide administrative functions as required.

Your experience and skills include:

• At least 1 year experience in hotel sales support, either on-property or in a regional / national office
• Bachelors Degree with an accredited college or university optimal but not required
• High competencies in the use of Outlook, Word, Excel and Power Point a MUST.  Experience in Salesforce desired, but not required.
• The ability to put problems, events and activities in perspective, and assess their long-term impact along with the technical and policy implications
• The ability to recognize the key indicators from all available data in order to maximize performance.
• The ability to organize and plan the means, resources and actions to achieve defined objectives coupled with the ability to find the common sense solutions
• The ability to influence the attitudes and opinions of others by exploring all reasonable positions of the different parties and knowing how to negotiate an agreeable solution
• The ability to create positive and lasting working relationships in one's environment internally as well as externally in order to pursue departmental/organizational objectives
• The ability to initiate action or take decisions, alone if necessary, and without needing very detailed instructions or information
• Is autonomous when taking a decision in view of a current or coming situation.  Spontaneously suggest solutions and alternatives. 
• Fluency in English both written and verbal, French or other second language is an asset.

Note:  Must already be legally entitled to work in Canada or the United States to be considered for the position

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.