Senior Product Owner- Go Global

 

We are seeking a highly motivated and experienced professional to guide the technical implementation and overall commercial success of a new and exciting productised language service to address specific customer segment needs. You will be responsible for overseeing the technical requirements of our new productised service, understanding the business needs, and working closely with cross-functional development teams including the off-shore development teams to ensure the delivery of high-quality technology enabled services that meet customer needs. This technology-enabled service combines a number of existing RWS products into a new digital proposition to drive business growth and increase revenues. In addition, this role will work closely with the Business Owner, Product Managers and scrum teams to understand the business needs and commercial drivers and ensure technical solutions are appropriate.

This role is a hybrid of remote and onsite work, with 2-3 days per week based at our Sheffield office.

 

Responsibilities:

1. Collect business requirements from the Business Owner and operational teams. Define and articulate the vision and strategy for the technical elements of the service.

2. Manage and maintain the requirements, prioritising items based on business value and customer needs.

3. Define and maintain the roadmap and align to the roadmaps of other RWS commercial and business applications.

4. Collaborate with cross-functional teams including technical delivery to ensure alignment with the project vision and objectives.

5. Act as a liaison between stakeholders and e.g. development teams, product owners facilitating communication and decision-making.

6. Leverage customer feedback and analytics data to inform iterative releases and enhancements.

7. Develop a deep understanding of customer needs and market trends to guide product development.

8. Regularly review product performance, identifying opportunities for improvement and growth.

9. Work closely with Product Managers and project managers to deliver complex projects.

Experience:

1. Bachelor's degree or equivalent experience

2. Proven experience as a Product Owner, Product Manager or similar role in a technology or translation services environment, delivering customer facing solutions.

3. Strong knowledge of Agile principles and practices.

4. Familiarity with delivery of web-based products, integrations, and workflow/ similar systems.

5. Excellent problem-solving skills and an analytical mindset, with experience of using data to support decisions.

6. Exceptional communication, presentation, and leadership skills.

7. Excellent influencing and negotiation skills.

8. Experience of working with remote and offshore teams.

Nice to have:

1. Building and realising ecommerce offerings, web experience, crowd-based supply chain, self-service, process optimisation

2. Certification as a Product Owner or in Agile methodologies.

3. Familiarity with the language technologies, and workflow or similar translation management systems.

Personal Attributes:

1. A customer-centric and entrepreneurial mindset.

2. A passion for resolving business challenges through technology and services that resonate with customers and drive business results.

3. Ability to thrive in a fast-paced, dynamic environment.

4. Proactive attitude, keen eye for detail, and commitment to excellence.

 

RWS is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

What We Offer:

1. A unique opportunity to drive the success of key projects within a global leader in the translation and localisation industry.

2. A competitive salary package, reflective of your experience and skills.

3. A flexible and inclusive work environment, promoting work-life balance.

4. Ample opportunities for professional development and career progression.

5. The chance to work with a diverse and multinational team of professionals.

Disclaimer:

This job description is intended to provide a general overview of the job requirements, the specifics of your role may differ. It is not an exhaustive list of all functions, responsibilities, skills, or abilities, and additional duties may be assigned by RWS as necessary.

Location:

The role is based in our Sheffield office, with the flexibility to work remotely part of the week.

Privacy Notice:

By applying for this role, you consent to RWS processing your personal data for the purposes of managing recruitment related activities. RWS respects your privacy and will treat your data with the utmost care and in accordance with data protection legislation.

We look forward to receiving your application and discussing the opportunity to join our dynamic team at RWS.

Life at RWS - If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognises the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

 

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

 

“RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.”