Golf Retail Associate ( June - October)
AccorBanffUpdate time: June 18,2022
Job Description
The Golf Retail Associate is responsible for providing a high level of guest service for our members, colleagues and guests visiting the Golf Shop, whilst also ensuring that retail profits are maximized through the use of effective sales techniques. We are looking for a polished and professional candidate who is motivated to drive sales and utilizes their strong customer service skills to make quick and creative decisions in a fast-paced environment.
Covid-19 Safety Policy: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.
What is in it for you:
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Heavily discounted golf membership
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Subsidized staff housing for full time status
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Duty meal in our newly renovated staff cafeteria
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Employee Travel Program
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Comprehensive Wellness Platform (LifeWorks)
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Discounts on food & beverage/fitness center/spa
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Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:
Reporting to the Golf Operations Manager and Retail Manager, responsibilities and essential job functions include but are not limited to the following:
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Providing a seamless tee time check in experience for guests, tours, groups and members as well as assisting Golf Reservations with booking and modifying reservations and answering telephone and email enquiries.
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Maximizing retail profits through the use of effective merchandise placements and inventory controls, as well as product knowledge and sales techniques.
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Accurately processing merchandise charges through our point of sale system, as well as taking accountability for ensuring adherence to accounting, credit card, cash and account charges policies in place.
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Ensuring the golf shop is clean, fully stocked and organized at all times.
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Other duties as assigned.
Your experience and skills include:
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Class 5 Drivers License and updated drivers abstract
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Proficient computer skills (reservation and POS systems)
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Able to work flexible hours (early morning, evening and occasional split shifts)
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Ability to deal with high-pressure situations in a fast-paced environment
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Highly motivated and guest driven with a passion to continually exceed expectations and anticipate needs
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Demonstrable experience in providing world class customer service
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Previous retail and/or merchandising experience is an asset
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Interest in becoming or have already entered the CPGA Apprentice or Candidate program is an asset
Your team and working environment:
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Fast-paced, upscale, luxury hotel
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Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
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Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for AccorHotels?
We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx
APPLY TODAY: For more information on working and living in Banff, please visit www.banffspringsjobs.com.
CWMR-1888 - CWMR-2022
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