Guest Attendant
AccorVancouverUpdate time: September 16,2022
Job Description

 

Guest Attendant
You are at the heart of the hotel! As a Guest Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you:

  • Opportunity to develop your talent and grow within your property and across the world!
  • Wonderful company culture - our colleagues are at the heart of all that we do
  • Delicious meals in our staff dining room with daily menu  changes and healthy options
  • Food & Beverage discount of 50% at ARC, Fairmont Waterfront and our local sister properties
  • Transit reimbursement program and complementary bike storage
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities
  • Comprehensive extended benefits package including short-term disability, Life insurance, ADD and a DCPP
  • Full rate of pay $25.93/hour 


What you will be doing:

  • Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Sign in and out master keys daily
  • Maintain proper usage of cleaning supplies and equipment
  • Update and record all cleaned rooms
  • Return and properly tag al lost and found articles in the Housekeeping Office
  • Follow departmental policies and procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned


Your experience and skills include:

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management
  • Ability to work shift work including evenings, weekends and overtime
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible and reliable
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 
https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

 

 

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