Doorman

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Concierge department working alongside a fantastic team. 

What is in it for you:

Must be thoroughly familiar with all Rixos corporate and local Operational Standards and ensure they are followed. He/She is responsible for greeting, escorting and bidding farewell to our guests in a friendly and caring manner according to our hotel standards in order to ensure guest satisfaction under the control of the Assistant Guest Relations Manager in the accomplishment of their objectives.        

• Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.
• Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
• Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed
• Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time
• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Ensure that all messages, mails and packages are delivered to the guest room.
• Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.

Your experience and skills include:

• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team
• At least 2 years’ experience in a similar role

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS