Guest Relation Officer
Crowne Plaza Shanghai Xiayang LakeShanghaiUpdate time: October 30,2017
Job Description
• Responsible for establishing and maintaining mutual understanding and goodwill between foreign guests and management.
• Plan and co-ordinate the provision of friendly, efficient services to foreign guests
• Schedule activities for foreign guests
• Greet foreign Guests upon arrival
• Cover guest relations desk
• Assist all departments in being receptive to the needs of foreign guests
• Assist staff with English and culture

Desired Skill and Experience
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read and write English
• Proficient in the use of Microsoft Office and Front Office System
Remuneration:RMB 5000-6000

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