Process the check-in and check-out processes in a timely and professional manner

Answer enquiries and resolve guest complaints, ensuring guest satisfaction

Handle and process cash transaction

Post as a Lobby Ambassador to welcome the guest, control the crowd and assist guests who requires direction

High school graduate or equivalent vocational school graduate

Fluent English, Cantonese, Mandarin, knowledge of other language(s) eg Japanese, Korean is a plus

Be able to stand for long periods of time and willing to work on-shift

Have a well-groomed, professional appearance

Basic Word and Excel