• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
• Provides guests with assistance at the front desk during the check-in and check-out processes and throughout  their stay
• Responds to customer inquiries for information
• Offers guests updated rooms and promotes hotel amenities, food and beverage outlets and services
• Makes reservations in accordance with hotel’s yield management practices
• To ensure that the guests depart the hotel on the time frame and with a positive impression of hotel service
• Maintains exemplary deportment standards of behavior and appearance and attitude

• Must be able to stand for extended periods of time
• General office communication and customer service skills
• Experience and understanding of the front office and/or guest service areas
• Fluent in and English and other languages
• Professional and well organized 
• Ability to work within and promote an innovative and multi-tasked environment
• Excellent communication skills, written and verbal as well as excellent problem solving abilities

We offer a very competitive salary and benefit package for the deserving candidate.