Mantra Epping is a new 214 room hotel in the thriving area of Epping, located 35 minutes north of Melbourne CBD. Situated only moments from Melbourne’s Wholesale Markets, we aim to capture the hearts of our local clientele through genuine service and market-fresh produce. Located in the commercial growth corridor and designed by leading Australian architects and interior designers, Mantra Epping represents a new standard in corporate accommodation. We have a range of styles, "state of the art" conference facilities for up to 500 delegates, and a full range of food & beverage facilities, all designed to ensure the ultimate stay experience.

We are seeking passionate and vibrant hospitality professionals to join our energetic
 Front Office Team as a Guest Service Agent

Our first point of contact for our guests, your strong communication skills both in person and over the phone, will shine through in this role by delivering service excellence from check-in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations, and maintaining guest accounts.

Previous experience in a similar role with SiHot experience would be advantagous but not required, have a can-do attitude, be a people person who is willing to place customers at the Heart of everything that you do, and flexibility to work with your peers and business needs.

We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

If you're an energetic hospitality professional with a passion for customer service, apply now!

Why work for Accor? 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
We live and breathe by our four principles:
•    People Crave Belonging
•    People Want the Real Deal
•    Every Person has a Story
•    People Hate to be Wrong
In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific 

Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au 

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