Guest Service Agent
Hilton Garden Inn Hong Kong MongkokMongkokUpdate time: August 15,2019
Job Description

100 Years of Hospitality! 百年禮遇!

 

Responsibilities

  • Be an ambassador of HGI Brighthearted Services to deliver full set front desk service to hotel guests;
  • Ensure room guests to have prompt and courteous check in and check out services;
  • Actively promote hotel service and facilities to maximize guest satisfaction and hotel revenue;
  • Handles and record guests’ luggage in a safe and secure manner;
  • Provide quality services and handle guests’ inquiries;
  • Promote Hilton Honors Membership Program to guest

Requirements

  • Diploma holder in Hospitality Management, Tourism or relevant disciplines;
  • Detail-minded, service oriented with good communication skill;
  • Proficiency in written and spoken English and Chinese. Knowledge of Putonghua would be an advantage;
  • Knowledge with hotel property management system would be a plus;
  • Fresh graduates who are excited to develop in hospitality industry are welcome

 

 

Hilton Worldwide is having our centennial celebration in 2019. You are cordially invited to join this 100 years hospitality group to be part of our global hospitality group.

Interested parties please apply with full resume, present and expected salary to Human Resources Department via

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