A Guest Service Agent(F&B) with Hilton Garden Inn and Suites is responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while helping to achieve departmental targets.

What will it be like to work for this Hilton Brand?

Hilton Garden Inn is the award-winning, upscale, yet affordable, hotel brand. We continually strive to ensure today's busy travelers have everything they need to be the most productive on the road, no matter the occasion. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they're on the road.

If you know what it feels like to succeed and you can perform on an award-winning team, you may be just the person we are looking for to work as a Team Member with Hilton Garden Inn. Because it's with the Hilton Garden Inn where we speak success and where our Guests succeed.

What will I be doing?

As a Guest Service Agent(F&B), you are responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience. A Wine Waiter/ess would also be required to recommend wines and achieve department targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide professional and current knowledge of wines to guests

• Recommend wines to accompany relevant dishes to patrons

• Describe and up-sell wines to provide excellent customer experience

• Project a professional manner with an emphasis on hospitality and guest service

• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents

• Ensure accurate billing

• Strive to achieve departmental targets

• Comply with hotel security, fire regulations and all health and safety legislation

• Attend training provided by the hotel