Guest Service Agent ( Full time/ Part time)
Hilton Garden Inn Hong Kong MongkokMongkokUpdate time: September 20,2019
Job Description
Responsibilities
- Provide prompt and courteous check in and check out services for room guests;
- Promote and upsell hotel service and facilities to maximize revenue;
- Handles and record guests’ luggage in a safe and secure manner;
- Provide quality services and handle guests’ enquiries;
- Promote Membership Program to guest &
- Liaise with various departments to ensure Brighthearted Services is well delivered
- Shift duty is required
Requirements
- Diploma holder in Hospitality Management, Tourism or relevant disciplines;
- 1 year relevant experience will be an advantage;
- Detail-minded, strong communication and interpersonal skills
- Proficiency in written and spoken English and Chinese. Putonghua and Japanese knowledge would be an advantage &
- Fresh graduates will also be considered.
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